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We have credited to your account ￡760 to cover both the value of the goods short delivered and your inspection fee.
我们已汇760美金，包括迟交货损失和贵司检查费
Since the responsibility rests with both parties, we are ready to pay 50% of the loss only.
既然双方都有责任，我们准备仅付50%
We will make you a compensation of 6% and give you some preferential terms later on.
我们将赔偿6%并在今后给你特别条款
We agree to compensate you for the detective watches by 5% of the total value.
我们同意就缺陷手表赔偿总金额的5%
We regret the loss you have suffered and agree to compensate you $800.
我们为你方遭受的损失表示歉意并同意赔偿800美金
I’ll go to your company tomorrow in person to talk about the claim.
我明天去贵司私下讨论索赔事宜
We agree to accept all your claim.
我们接受你方所有索赔
We are very sorry for the trouble cause by this delay.
因延误造成的麻烦深表歉意
We regret to hear that the goods you received are not of the quality expected.
我们遗憾地获悉你收的货物未达你所期望的质量
We’d like to express our sincere apologies for the poor quality of the products.
我们就产品质量问题致以深深歉意
We will get this matter resolved as soon as possible and hope to compensate you for your loss to your satisfaction.
我们将尽早地解决此事，希望赔偿你方损失直到满意为止
We will give your request for claims immediate attention.
我们将密切关注你方索赔的要求
We accept the claim, but can you tell me how much you want us to compensate you for the loss?
我们接受索赔，但你能告诉我赔偿你多少损失
We insist that you should send perfect goods to replace the defective goods.
我们坚持你方发来优质产品来更换次品
We should be obliged if you would forward us a replacement for the machine as soon as possible.
若你方尽可能地更换机器，我们将不胜感激
Please dispatch, within one week, the replacement of another five refrigerators with a price reduction of thirty percent of the total value of the five refrigerators.
请一周内发货，更换另外5台冰箱并就五台总金额降价30%
On examination, we have found that many of the sewing machines are severely damaged.
检查时，我们发现许多缝纫机严重受损
Kindly remit us the amount of claim at an early date.
请早日将索赔款汇给我们
Claims for shortage must be made within 30 days after arrival of the goods.
短货索赔须在货到30日内执行
We hope you will settle this claim as soon as possible.
我们希望你方尽早解决索赔
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