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A number of cases are broken and the contents are badly damaged.
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We believe that your clients will find the improved packing satisfactory and your fears unwarranted.
If you reduce the price by 2% I think we can do twenty metric tons.
Your claim, in our opinion, should be referred to the insurance company, as the mishap occurred after shipment.
Since you are not short of cash, we can arrange for your payment over 2 months without charges of any kind.
We agree to compensate you for the detective watches by 5% of the total value.
If cartons are used, please put each chemical in strong polythene bags to ensure protection from dampness.
We shall insure the goods for your behalf.
I’ll go to your company tomorrow in person to talk about the claim.
Your proposal to settle the claim is satisfactory. We’ll take it.
The dispute shall be submitted for arbitration by a mutually nominated arbitrator.
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